Services

Tie Networks Service Control (SC) team is committed to the goal of 100% accuracy. From the moment a service request is received to the moment the work order is closed, the SC team is actively involved. Our clients may have queries regarding request receipt, progress, or resolution. With the assistance of the SC software package, the team has the ability to provide an instantaneous response.

 

The SC team understand that discipline is the key. As a result, their data entry and information management ability is second to none.

 

At Tie Networks, service is not an add-on, it’s not scaled to the spend of the client, it is a core product.

 

Tie Networks technical team is as diverse as the industry itself. We have individuals who have designed and implemented some of the most complex voice and data solutions in the state, if not the country. We have staff with between 10 and 20 years of service with the largest IT &T hardware/ software vendors in the industry. This experienced and cohesive group delivers a confident approach to solutions design, implementation and service.

 

Our SC team is contactable 24/7 via 1300 843 934.