Zeacom Knowledge Base

Please see below both Sales and Technical information on Zeacom products.

Zeacom - Sales Information

Resource File type Size Published
ZCC Unified Communications Overview .PDF 767 KB 03 Nov 2010
ZCC Rich Presence FactSheet .PDF 232 KB 03 Nov 2010
ZCC Mobility FactSheet .PDF 219 KB 03 Nov 2010
ZCC Executive Conference FactSheet .PDF 281 KB 03 Nov 2010
ZCC Executive Mobile FactSheet .PDF 391 KB 03 Nov 2010
Desktop Telephony and Voice Messaging FactSheet .PDF 60 KB 03 Nov 2010
Zeacom Microsoft Outlook Integration FactSheet .PDF 136 KB 03 Nov 2010
ZCC Unified Contact Center Solutions FactSheet .PDF 261 KB 03 Nov 2010
ZCC Unified Contact Center Solutions Overview .PDF 320 KB 03 Nov 2010
ZCC Operator Console FactSheet .PDF 212 KB 03 Nov 2010
ZCC Process Automation FactSheet .PDF 165 KB 03 Nov 2010
ZCC Customer Service Automation FactSheet .PDF 320 KB 03 Nov 2010
ZCC Multimedia Queuing FactSheet .PDF 261 KB 03 Nov 2010
ZCC Activity Automation FactSheet .PDF 211 KB 03 Nov 2010

Zeacom - Technical Information

Resource File type Size Published
ZCC Administrator QRG .PDF 2.6 MB 09 Jan 2011
ZCC Calendar Integration QRG .PDF 696 KB 09 Jan 2011
ZCC Console Operator QRG .PDF 1.2 MB 09 Jan 2011
ZCC Contact Center Agent Phone User QRG .PDF 280 KB 09 Jan 2011
ZCC Contact Centre Agent Desktop QRG .PDF 710 KB 09 Jan 2011
ZCC Desktop Multimedia Queuing QRG .PDF 675 KB 09 Jan 2011
ZCC Desktop Supervisor QRG .PDF 502 KB 09 Jan 2011
ZCC Executive Conference QRG .PDF 442 KB 09 Jan 2011
ZCC Executive Desktop QRG .PDF 984 KB 09 Jan 2011
ZCC Executive Insight QRG .PDF 805 KB 09 Jan 2011
ZCC Executive Mobile Blackberry QRG .PDF 430 KB 09 Jan 2011
ZCC Executive Mobile WebPortal QRG .PDF 653 KB 09 Jan 2011
ZCC Reports QRG .PDF 654 KB 09 Jan 2011
ZCC User Mailbox Setup QRG .PDF 560 KB 09 Jan 2011
ZCC Voice Messaging Phone User QRG .PDF 473 KB 09 Jan 2011