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Tie Networks is a Mitel Platinum solutions partner and we deliver a comprehensive Mitel maintenance and support service which is second to none.

Our support plans are tailored to meet the exact requirements of your organisation.

Our response is quick and efficient; with our service levels monitored to ensure that you receive the highest level of customer service.

 

T Care

 

Key T-Care deliverables include

 

  • 24/7 Service desk.

 

  • Fault rectification and remediation with Service level argeements.

 

  • System moves, adds and changes.

 

  • System monitoring.

 

  • Annual system upgrade and evergreen technology policy.

 

  • Advance hardware replacement

 

  • Ticketing and reporting.

 

 

Stay ahead

Get the most out of your investment in Mitel and Vidyo technology. Keep up to speed with technology innovation. Find the right blend of technology and business process for your organisation. Plan your long term Communications strategy.

Evergreen technology

With our industry leading T-Care service your Mitel solution is always running the latest technology features.

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Mitel platinum partner

We've supported our customer's Mitel solutions for over a decade and are here to help you. We have experience, extensive knowledge of the communications industry, technical expertise, and strong customer relationships.

Vidyo premier reseller

We are focused on enabling the most innovative solutions with the highest quality video communications. Our technical experts add value to the Vidyo product and provide advice, deployment and support services on the full suite of Vidyo products.