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Unified Communications (UC)
Avaya Unified Communications (UC) enables business users to integrate and move seamlessly among communications modes, channels and devices. This helps organizations become more productive while improving service to customers. Extending the benefits of Unified Communications to the business and beyond, Avaya Unified Communications give users anywhere access to easy-to-use tools for highly productive collaboration.
Avaya Unified Communications one-X Overview
Avaya one-X Portal
Avaya one-X Portal is a web-based software solution that provides users with control of telephony, conferencing, messaging, mobility administration, and access to corporate and personal contact information. Avaya one-X Portal consolidates access to all the critical voice applications that a user needs in a simple consistent interface. The solution complements the use of the desk phone while in the office, supports mobile and remote workers from any location, and is an ideal component of a business continuity strategy in that it can be used by any employee from an internet connection with a VPN client should they be unable to get to an office location in the event of a business interruption.
Avaya one-X Mobile
This line of software clients extends the power of the Avaya one-X product family to mobile employees. Avaya one-X Mobile offers full integration with enterprise applications like visual voicemail, corporate directory, VIP lists, and call logs. Users can initiate business calls through Avaya IP Office maintaining their enterprise identity and reducing long distance charges. Clients are available for the RIM BlackBerry, Palm, Symbian, Windows Mobile, Java and iPhone platforms.
